Due to the Covid-19 outbreak, we are currently experiencing unprecedented demand. Our Customer Service team endeavour to respond as quickly as possible to all queries. Please allow up to 72 hours for a response from our team. Replying to your own email before that time will reset your place in the queue. Thank you so much for your patience!
Flavourly’s small but dedicated Customer Service Team is always more than happy to help out with any issues, or answer any of your questions. You can contact them through our Contact Form, by emailing firstname.lastname@example.org, privately messaging our Facebook or Twitter pages, or via the Live Chat function on our website. As a small team, we do not offer telephone support at this time.
Our team is currently available between the hours of 9-5, Monday to Friday. Please note that during periods of high demand our Live Chat function may be deactivated.
Our customer service team are here to help. With this in mind, please remember that you are talking to real people, and be respectful in your correspondence with the team. We reserve the right to withhold service to any customer who uses abusive or aggressive language with our team.