Order a little lighter than expected? We’re always happy to ensure that you get exactly what you paid for.
Missing a whole case?
Please be aware that, to ensure efficient delivery, we dispatch orders in multiple single-case shipments. Each delivery will contain a list of which items should be inside the box.
If you’ve ordered multiple cases in one order, and only received one so far, the remainder of your order may still be on your way to you. Please take a look at your emails for any confirmation of dispatch, to track the rest of your order to your doorstep.
If you have any questions though, please contact us and a member of our customer service team would be happy to clarify this for you.
Missing individual items?
If you’re missing individual items, please reach out to our support team using our contact form, with a picture of what you have received, and one of our agents will look into this for you as quickly as possible.