My Orders seems to be on it's way back to you?

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4 comments

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    John Phillips

    Absolutely frustrating situation when the process goes wrong. I want to speak with someone

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    Phil Samuel

    Tracking shows my order is on it's way back. What happens how ??

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    Stephen Gallagher

    Hello, my order is on it's way back to you, appreciate you have noted to get in touch but no clear way on how to get in touch. I have sent a message on the "Contact Us" page but not recieved any notification to say this is sent, or recieved, or timframe for response, would appreciate an update please??

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    Dave Bean

    Dave Bean

    Hello, my order has some kind of problem and the courier has told me to contact you???, appreciate you have noted to get in touch but no clear way on how to get in touch. I have sent a message on the "Contact Us" page. So far the tracking of parcels by Hermes is below satisfactory having not recieved any notifications to say the parcel will be delivered on a certain day? They are now saying they tried to deliver it yesterday but we went out as I had notified them well in advance to place the order in my porch. I tried to clarify the problem with Hermes yesterday and everything is automated, the online chat the telephone. You get nowhere. I also received a message saying to contact yourselves as there had been a problem with some parcels. Would appreciate an update please

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