It’s always heart-breaking when one of our boxes arrive with any kind of damage, but on occasion, accidents do happen and we want to make sure we get things sorted for you as quickly as possible.
If you do receive your order a little less than perfect, then please contact our customer support team using our contact form, with the following information:
- A brief description of the nature of the damage
- Photos of the damaged contents
- A photo of the outer box and any damage to this.
Thank you so much, one of our agents will get back to you as quickly as possible.