As hard as we work to ensure your parcel reaches you safe and sound, accidents do happen every once in a while. This is always really disappointing, but we want to make sure we fix that for you as quickly as possible.
If you do receive your order a little less than perfect, then please contact our customer support team using our contact form, with the following information:
- A brief description of the nature of the damage
- Photos of the damaged contents
- A photo of the outer box and any damage to this.
As soon as our customer service team receives your message, we’ll get back to you as quickly as possible to get this sorted for you.