Mistakes can happen from time to time, even to the best of us. We are very sorry if this happened to you, and want to make things right as soon as possible. All you need to do is drop us a wee line through our contact form, and our customer support team will work to come up with the best possible solution.
If something seems to have gone missing, it could be that we sent your order across multiple shipments – so do have a wee look at your emails to see if any of your items will be arriving separately. Each delivery note will have a list of what items should be inside of it.